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Crossing the Threshold of eCommerce: Door Controls Direct

In our seven-year partnership with Door Controls Direct, we embarked on a transformative journey to enhance their online presence. Central to our collaboration was the creation of a bespoke website tailored precisely to their needs. Our goal was clear: to seamlessly integrate external systems and customise the eCommerce platform to optimally serve Door Controls Direct.

DCD
DCD

Our task was twofold: to ensure the website seamlessly integrated with external systems and to tailor the eCommerce platform's functionality to Door Controls Direct's specific requirements. To tackle this challenge, we initiated a comprehensive process of analysis, design, and implementation.

Our meticulous approach not only met Door Controls Direct's immediate needs but also laid a sturdy foundation for future growth. The results were impressive: within the first year of deploying the new platform, online sales turnover saw a significant increase of 47%. Subsequent enhancements led to a remarkable 65% growth in the following year. This success was not only a testament to our collaboration but also underscored the efficiency gains achieved through seamless integration.

47%

increase in online turnover.

2000hrs

saved with Merlin integration.

By synchronising orders and stock levels between their website and warehouse, we substantially reduced administrative overhead, saving valuable time and resources. This efficiency boost translated into tangible results, driving substantial revenue growth for Door Controls Direct. Our commitment to delivering tailored solutions that address our clients' unique challenges has been pivotal in nurturing our enduring partnership. Through continuous collaboration and innovation, we navigate the ever-evolving digital landscape with confidence, empowering our clients to thrive in the competitive eCommerce arena.

"Finding the right agency to support the growth of your business is harder than it's ever been. When we kicked off our digital transition as a company back in 2017, we chose Teapot as our preferred partner to help facilitate our transformation… it's turned out to be one of the best decisions we've made. Teapot have worked with us across all facets of digital to help us realise the potential for our business online and continue to apply the same drive and enthusiasm 7 years in. We can honestly say that without Teapot, we wouldn't have achieved half of what we've managed to over these years. To add to the mix, they're a wonderful bunch of people who are a pleasure to work with. We're looking forward to working with them for many more years to come."

Guy Brewer

DCD

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